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Payment Methods and Policies

Payment Method 1: With a credit or debit card through PayPal

You can make the payment and reservation for one of our tours using the ‘Book Tour’ button. You can use your credit or debit card to pay.

Credit card payments (add +7%)
PayPal payments (add +10%)

Steps for paying from the website

01.

Choose Tour Details

When selecting the details of your trip, the system automatically calculates the price of the service plus the 7% PayPal fee.

02.

Complete your information

Next, the system will ask you for details such as your identification, contact information, and your hotel in Cusco (for tours in Cusco). If you have a discount coupon, you can use it here.

03.

Pay with PayPal

Finally, you will confirm your travel information and be directed to PayPal, where you can pay with your debit or credit card.

Payment Method 2: Bank Transfer

To make a reservation for the program, the company requires a prepayment, and the remainder is paid in cash upon arrival in the city of Cusco. You will then need to send us all the requirements to the email address [email protected]:

  • Copy of passports or ID
  • Flight number and arrival time in Cusco (only for Cusco programs)
  • Departure time of the flight from Cusco to Lima (if included in the program)
  • Start date of the program
  • Hotel category: If included in the program
  • Hotel accommodation: If included in the program
  • Deposit voucher for the first payment

    Bank Transfers from Abroad (add +10%)

    B.B.V.A. Dollar Account IBAN/CCI: 011-200-000201803486

    BIC / SWIFT Code BCONPEPLXXX – Address: Av. El Sol 366, Cusco

    In the name of Tayra Tours Adventures S.A.C

    INTERBANK Dollar account IBAN/CCI: 00342000300348310878

    BIC /SWIFT CODE: BINPPEPL – Address: Av. El Sol 380, Cusco

    In the name of Tayra Tours Adventures S.A.C

    Bank Transfers from Peru

    B.B.V.A. Dollar account: 0011-0200-0201803486

    IBAN/CCI: 011-200-000201803486

    B.B.V.A. Soles Account: 0011-0200-0201795033

    IBAN/CCI: 011-200-000201795033

    In the name of Tayra Tours Adventures S.A.C

    INTERBANK Dollar account: 4203003483108 

    IBAN/CCI: 00342000300348310878

    INTERBANK Soles Account:  4203003483095 

    IBAN/CCI: 00342000300348309577

    In the name of Tayra Tours Adventures S.A.C

    BCP Dollar account: 285-76759640-1-54

    IBAN/CCI: 00228517675964015450

    BCP Soles Account: 285-07520462-0-92

    IBAN/CCI: 00228510752046209257

    In the name of Richard Vignart Chile Palomino

    Payment Method 3: Western Union or Money Gram (processing fee: 5% aprox)

    The process is quite easy. You should find an agent of one of these stores and indicate that you need to send money to Peru. They will then generate a voucher for you with a 10 digit code. Remember that the name has to be correctly writen and complete, as otherwise there will be difficulties with recieving your payment.

    FIRST NAMES: JENNY
    LAST NAMES: TTITO OROS

    DNI (ID): 23999595
    COUNTRY: PERU – DPTO. (STATE) CUSCO

    Terms and Conditions

    RESPONSIBILITIES:

    • TAYRA TOURS is responsible for fulfilling the entire itinerary detailed in the tour package, including all services specified therein. The company is not responsible for interruptions in the normal course of the package due to force majeure reasons beyond our control, such as weather, political, social issues, etc.

    • TAYRA TOURS is committed to providing quality service and ensuring customer satisfaction.

    • TAYRA TOURS reserves the right to modify the itinerary for justified reasons but always with the customer’s satisfaction in mind.

    • TAYRA TOURS will issue the corresponding invoice for the service provided to the CLIENT and deliver it in a timely manner.

    • The CLIENT’s luggage, jewelry, and personal belongings are the sole responsibility of the client.

    MODIFICATIONS:

    • Our company may modify the order of excursion routes whenever it deems it strictly necessary for safety or the successful execution of the service.

    RATES:

    • Dollar rates are valid as indicated in the chosen package.

    • They may vary according to the inflation rate.

    • The price does not include the IGV (Value Added Tax) for Peruvians if they request an invoice or receipt.

    • Rate applicable to Peruvians, residents, and foreigners.

    CANCELLATIONS, PENALTIES, REFUNDS:

    • Cancellations of a confirmed reservation must be made well in advance to avoid payment of the NO SHOW fee (100% of the service). For holidays and long weekends, cancellations must be made at least 15 days in advance.

    • Cancellations (service cancellation) must be made by phone and confirmed by email to: [email protected] at least 30 days before the start of the service, and the company will charge 35% of the prepayment received for management and administrative expenses.

    • Cancellations made after 10 days from the start of the program will result in the CLIENT being declared a NO SHOW, and no refund will be granted.

    • No refunds will be given to the CLIENT for services voluntarily not used, illness, accidents, or other reasons on the scheduled date and time, nor can they be used on another occasion.

    • If the client voluntarily renounces the use of the contracted program, they will not be entitled to any refund.

    • In the case of postponements, the validity is 2 months from the date of the original reservation, under the same conditions and at the updated rate.

    • In the case of changing the date of train tickets, a 30% penalty fee will be added, subject to space availability.

    • Once the reservation for Machu Picchu entrance tickets is made, there is no option for changes or refunds due to the new regulations decreed by the Ministry of Culture.

    COMPANY INFORMATION: